Ask Us - Answer(s)

If you lose or damage a FAU Library book, PLEASE speak to us! We want to help you!

If you lose or damage a book, you may replace the book with the same edition or a newer edition of the book. We can provide you with the ISBN number for the book so that you can check for a new copy. The book must be in good condition - no markings or damage to the cover or pages.

If you do not choose to replace the book, the policies for damaged and lost materials are as follows:

• Materials that are more than 30 days overdue are declared lost and the borrower will be charged a replacement fee of $66.81 per item and a $6.00 handling fee per item. The replacement fee and the handling fee will be credited for items that were declared lost and are subsequently returned.  All borrowers are subject to charges. Bills are sent from the Cashier's Office and must be paid to that office.  You can pay your charges using the payment methods found here. Users will also be charged for damaged materials. Charges for damaged items vary by item and the extent of the damage. Damaged items remain the state's property to be disposed of in the same way as other items withdrawn from the collection.

Please note that UBorrow and Interlibrary Loan (ILL) have different policies for lost or damaged items. Please contact the Interlibrary Loan (ILL) department for assistance.